Discover the Convenience of DPD Shipping costs from € 3.85 Shipment throughout Europe Delivery time slot 1 hour Insured shipping This website uses cookies. If you visit this website, you agree to the use of cookies. The international DPD group network is the second-largest parcel delivery network in Europe. In this fully DPD-owned network, you can safely send your medical products to one of 42,000 Pickup parcelshops in Europe, so that engineers can easily collect their instruments, or directly to patients or companies, pharmacies or hospitals. I would like to rebook my collection for a more suitable date I would like to leave my parcel in a secure location Whilst you can of course leave your parcel in a secure location, we do need to warn you that, whilst unattended your parcel will not be covered for loss or damage.

I booked DPD to pick up a parcel as they stated they would give me a one hour time slot in which the parcel would be picked up. Website and booking process very easy. I received an email stating ' on the day of collection we will also advise you bye email of your one hour time slot so that you can plan your day.' DPD Dynamic Parcel Distribution GmbH & Co. KG is one of the leading provider of parcel services in Europe with a unique, high-capacity transport network with more than 500 DPD depots in more than 30 countries.

The time your parcel will be collected will depend on which service you've booked and with which carrier, but most of the collected courier services we offer are collected Monday-Friday, 8 am to 6 pm, excluding bank holidays and public holidays.

You can book a courier collection from your home or work address, however, if these times aren’t convenient, many of our most popular courier services offer a drop offoption, so you can drop off your parcel at your local Post Office or courier drop off shop at a time that suits you.

Courier collection times:

DPD collection times

We currently don’t offer a DPD parcel collection service for UK deliveries, but if you’ve booked a DPD international service, such as DPD Air Expressor DPD Air Classic, you can book a DPD parcel collection from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays).

For DPD UK deliveries, book DPD Pickup. This is the cheapest UK delivery service we offer and requires you to drop off your parcel at your local DPD Pickup shop. DPD Pickup Classic can be booked as a drop off service for international deliveries.

Parcelforce collection times

Parcelforce can collect from your home or work address, Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday or Sunday delivery, Parcelforce will collect on the Friday prior to this. If these times aren’t convenient, book a drop off service and drop off your parcel at your local Post Office.

The majority of Parcelforce services, including Parcelforce 24 and Parcelforce 48 are available for collection or drop off. Find your nearest Post Office or Parcelforce depot.

DHL collection times

When you book a DHL collected service, a DHL courier will collect from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday delivery, DHL will collect on the Friday prior to this.

CitySprint collection times

If you book a same day service with CitySprint, you can select a collection time and you’ll be given a half hour window either side of that time. So, if you book a collection for 2.00pm you should be prepared for the courier to turn up as early as 1.30pm, but no later than 2.30pm.

CitySprint collect 24hours a day, 365 days of the year, so they’re always on hand to help.

Dpd Collection Tracking

Parcel not collected?

If you were expecting a collection and it’s after 6 pm, please check the courier hasn’t left a card if it’s possible you could have missed them. If you have missed the collection or it hasn’t happened, please contact our Live Chat team and we’ll reschedule it for you. As the booking is made with the carrier by Parcel Monkey, it reduces confusion if we rebook collections on your behalf. We can easily do this on our system to get issues resolved as quickly as possible.

Need to book a courier collection?

Get the cheapest prices for courier collection services with Parcel Monkey. Simply enter the weight, dimensions and destination of your parcel into our courier quote tool and we’ll provide you with a list of courier services to choose from at affordable prices.

Related Help Pages:

Get an Instant Quote

Have your item collected and delivered the same day by express courier in the UK. Learn more.

Why use Parcel Monkey?

Compare, book and send parcels using discounted parcel delivery services. Save time & money with Parcel Monkey.

• Choose from many reputable courier companies to ship your parcel
• Book parcel delivery within the UK or to over 240 international destinations
• Choose from collection & drop-off services
• Over 40,000 verified reviews on Trustpilot
• Manage all your parcel deliveries in one place

Not going to be in?

• Get my parcel anyway

That's fine, we will automatically try to leave your parcel with your neighbour if you're not in.
Not everyone gets on with their neighbours, so if you want to tell us your preferred neighbour, or a safe place at your property, enter your reference number here and see your options.

• Change delivery address

No problem. Contact the shipper and they can change the delivery address.

Why cant we do this for you directly? Well, our shippers like to know if the delivery address is changing and would rather we don't make these changes without their consent.

• Change my 1 hour delivery slot

You can't change your timeslot but you can still get your parcel.

**We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. Enter your reference number here for your options.

**Provided the shipper has not instructed us to get a signature.

Dpd Collection Tracker

• I'll collect my parcel

If you're desperate to get your parcel today, you can come to the depot when the driver has finished his deliveries to collect your parcel, you'll need to be bring 2 pieces of ID. Enter your reference number here for your options.

Expecting a parcel?

• When will my parcel arrive?

Follow the drivers journey all the way to your door, or select one of our 'in flight' options if you are not going to be by entering your reference number here. Don't forget to make sure we've got your mobile number or email address so we can can send you updates too.

• Help the driver find my address

It's always good to get a helping hand; particularly if your address is hard to find. Enter your reference number here to pass on some directions to our driver.

• What's my parcel number?

Dpd Collection Sloth

No problem, there are plenty of options for you to choose from. You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options

• Change my delivery

No problem, there are plenty of options for you to choose from. You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

Missed a delivery?

• Rearrange my delivery

You're spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

• I was in, the driver didn't call

The driver will do everything they can to get your attention when you're at home, but sometimes you'll still miss each other. See where the driver left your 'sorry we missed you' card, and then select the redelivery or collect option you'd prefer.

• Can the driver come back?

The driver wont be able to make it back to you today; but you can change the delivery date then arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

• I'll collect my parcel instead

We look forward to seeing you! Choose from one of our 2,500 local Pickup shops and we'll have your parcel ready for you by midday tomorrow. You'll need to be bring 2 pieces of ID, photo ID and ID with your address on it, such as a utility bill. Enter your reference number here for your options.

If you couldnt find the answer to your query above, please get in touch with us